Most of the items are priced for despatch apart from the Aromatherapy products which will be priced according to the particular order. For packages over 2.5 kilos, we generally use next-day courier delivery as it often works out as economical as Parcelforce. For smaller items, we pack as lightly and securely as possible and forward First Class.
Next day courier service delivers on the next working day
after your goods have been despatched.
Please note, this is not the day after your order has been placed. If your order has been placed after 12.00 pm it will not be possible to arrange a courier collection until the following day. If for whatever reason your order is urgent please contact us either by
write to us or telephone 07961 104461 to enable appropriate arrangements to be made.
There is a basic courier rate of £10 applied to any items up to 10 kg anything above this and the price increases. Please
email us or telephone 07527 580571 to let us assist you in giving you a firm cost.
We are happy to desptach goods to Ireland and BFPO addresses worldwide. If you would like any items despatched anywhere else outside the UK please
write to us and we will be happy to assist you.
Back to the topOur aim is to have all orders on their way the day the order is placed or at the latest by the next working day. In the unlikely event of there being any significant delay, you will be notified immediately.
In general, any order placed before 11:00 am should be despatched the same day. Our postal collection is at 02:00 pm, therefore any orders placed after that time will be despatched the following day.
Please
contact us if your order is urgent to enable appropriate arrangements to be made.
Back to the topIf the product you would like to purchase is not in stock we can place a back order for you. This does not commit you to the sale until your product becomes available, therefore allowing you the option to cancel your order if you would prefer not wait.
Back to the topFor orders made from the UK or the European Union, 17.5% VAT is added.
Back to the topWe are confident you will be very happy with all our products. However, we offer a 30 day money back guarantee for unused/unopened items if you are not completely happy with your order
less postage. Upon receipt of the goods you will be refunded in full as long as the goods remain in a sellable condition. We want you to be happy therefore, if you are not
let us know straight away.
Back to the topOur organisation conforms to the
Data Protection Act 1998 - therefore, any information provided by you is used solely for administrative purposes e.g.:
Receipt and processing of ordersdelivery purposesReturns, etc.At no time will your information be shared with other organisations for marketing or sales purposes. You will not receive marketing emails or personal emails (spam), unless specifically requested by yourselves.
Back to the topYou have the right to cancel your order at any time prior to despatched. If you do wish to cancel please
email us or telephone 07961 104461.
Back to the topIf you are making a payment by cheque please make it payable to Holistictraining.org, and post it to:
Holistictraining.org
PO Box 50259
LONDON
E4 9WT
Back to the topWe are firm believers in recycling, therefore please do not be surprised if your order is received in packing which has been used before. This helps us to keep the costs lower and the environment cleaner.
Back to the top
020 85272805